RE: I want to help…..
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I bought 10 10 0unce bars from bullion exchanges and the packaging looked good until I got to the last bag that had all the poured bars stacked on top of each other with no protection. They were all scratched up. The kicker was that they also shipped 10 plastic bags that I could put em in to keep them from getting even more fucked up. I complained and got no response. They are dead to me.
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Sorry to hear that, I’ve had two issues with shipments from them and both were handled ver well and quickly. A gold coin came out of its capsule during shipping and got scratched up, and I ordered a tube of silver maples that were milk spotted. Both were replaced.