CLIENT RELATION AND SUPPORT SERVICE...

You can’t agree with me less on how much embarrassment you can receive from these two places which are the public transportation system and the food canteens.
We are very familiar with these two places because we make use of them every day, especially the transport system.
Irrespective of the financial class you belong to you get to experience the embarrassment of the public transport system.

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As a type whose business requires my presence and moving around, I get to experience the attitude the public transport system portrays towards the people which includes.

Not long my dad was traveling out of the state and I had to go drop something for him at the park as early as 5:30 am. That was my first time leaving the house that early though I was scared I decided to be courageous.
So I boarded a bus and I was supposed to alight in front of the park which I told the driver but on getting to almost half of the road he said he had gotten to the bus stop and he couldn’t go further. I thought I was scared before leaving home but right there I was more scared because it was still dark and I could easily be mobbed. I had to improvise and find a way to dip my phone inside my underwear and start walking real fast till I got to the park.
I narrated the incident to my dad and he was mad at the driver’s attitude also he made jest of me when I told him about how I kept my phone.

My second experience when it comes to being embarrassed by customer service was in a local canteen.
As a lover of food and taste for good food and this canteen close to my area is one of the best, I mean their food, not their attitude.
I was too tired to make food at my place so I decided to eat out I requested for wraps of their solid meals, on getting to where I was supposed to take soup for the solid wrap the worker added the soup I don't like without asking me so I told her I don’t want that she should remove it so she went ahead to call one of their customer support instead of her to apologize and find a way out they started asking me if I was blind when she was adding the soup just avoid any further embarrassment I requested her to turn the soup from the solid wrap and add the one I wanted but they said I’ll have to pay for it well I didn’t mind if it will save me from further harassment.

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They lost a customer that day though and I couldn’t even eat the meal because of the soup that was added before also the way I was treated made me lose interest in the meal.
I feel like there are better ways the issue could have been addressed but they chose not to do things the right way or maybe they’re just not taught to do so.

A lot of customer-owners forget that attitude and the ways you attend to your customers will determine the growth of your business.

Thank you for stopping by. Bye!

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