RE: From misunderstanding to understanding: A journey of growth

in an attempt to protect their ego

I think this is the main reason we get misunderstandings. And I totally agree with you the moment we give a step back and we put our ego aside, it gives us space to understand the other person's point of view, and in many occasions we can see that what they said, or did, was not to hurt us but that they simply did not know a better way to do it.