Help my friend please!

Good evening Hive community, today I am here to announce a problem that is happening to my friend @noctav, a few days ago his account was stolen and his money was taken, even if it was little, it was money fairly earned, In addition, that person took all her keys from her, as her session on the phone and computer is still going, but it gets an error that she has no authority in anything, I would like to ask for help from @appreciator who appears in her account settings as her recovery account, she spent days without connecting because she was busy and today she realized, she can't solve anything, if everyone can spread the word, we would appreciate it, thank you very much for your attention.