RE: Navigating Misunderstandings: The Role of Apology and Communication
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You were assisting his wife and due to lack of communication - the husband came to the wrong conclusion. One would expect a thank you call instead of what occurred. It is good that you weren't reactive and respected his wishes and even apologised to keep the peace. It is admirable that you did this and even found a way to assist her so that she can withdraw funds independently. Hopefully one say the Hiver's husband will realise your true role and you will even receive an apology.
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Yea it was the opposite of what I expected from him but then it's all good, that's human for us sometimes.
I do hope he realise his mistake one day.