How do you handle workplace conflict?

I feel that when you are young and you don't know what working life is like, you think that work is a more mature place and where there is no what I call "school gossip" but when you start to hear a few stories about some people's problems and when you now live that experience you realise that sometimes it tends to be more of the same, but for my part I can say that I am lucky so far, in my previous job there were only three employees so there was nothing to fight about hahaha and now there are quite a few of us, my office is a little calmer or you could say that we are more united than others, although not everything is rosy, I have only had conflict with one person and that is the oldest in the office, when I tell it it's almost funny.

So let's call her Paula, she's a bit of a complicated lady, with a closed mind and with a different chip from what public administration is, which is where I'm currently working, so she clashes a lot with the mentality of the rest and it's the conflict we have with her, to the point that one day I exploded and cried from anger, especially because I feel that by fighting with someone older I can come off as rude, but I'm one of those who doesn't let herself go and expresses everything she thinks while I'm defending my job, so it's the only conflict I currently have at work.

But it's just that clash in certain situations that we have to deal with, because otherwise believe me that we all have a good relationship and we talk about everything and I consider that we are an incredible environment to work in, it's nothing that prevents me from working, but I already know how to deal with it better, trying to be more detailed with certain things and that's it, the idea is to live without head-on slaughterhouses ✨